topic Re: my account in Billing

my account

cookemf — Mon, 06 Feb 2023 15:42:35 GMT

Just received a paper bill with a charge for paper bill included.

Have never had this before but cannot log in to my account to check as my details are not recognised. Is the system working properly?

Re: my account

Arne-TalkTalk — Tue, 07 Feb 2023 08:46:15 GMT

Hi cookemf

Can you confirm your account number in your profile, I cant seems to find an account with the details you currently have.

Thank you.

Re: my account

cookemf — Tue, 07 Feb 2023 10:07:33 GMT

Hi Arne

My account no. is obscured for customer security

Mike

Re: my account

cookemf — Tue, 07 Feb 2023 11:32:14 GMT

Just tried to change Myaccount login details and system says my email address does not exist.

Yet I still get email there. What is wrong?

Re: my account

cookemf — Tue, 07 Feb 2023 11:49:23 GMT

Hi Arne

Did you get my account number?

Re: my account

Arne-TalkTalk — Wed, 08 Feb 2023 13:07:46 GMT

HI cookemf

Our stars have removed the account number form the open community, please do not post any account information publicly , can you update your community profile with the account number as the current one does not show an active account.

Thank you.