topic final bill in Billing

final bill

kkkev11 — Wed, 15 Feb 2023 11:34:16 GMT

hi left tt on 7th feb had letter telling me to return router or may be charged£50 but i have not had final bill i am in credit as bills taken in advance when will i get final bill please

Re: final bill

Gliwmaeden2 — Wed, 15 Feb 2023 11:48:48 GMT

It always takes a while as you paid in advance and the billing cycle simply continues on the normal dates to show exactly how much you are in credit by, and a subsequent bill confirming £0.00 balance.

You can claim back the surplus via My Account, using the bank details still in place.

If you stop the Direct Debit too soon, a cheque can be issued, but it's less efficient, @kkkev11.

Re: final bill

Arne-TalkTalk — Thu, 16 Feb 2023 09:10:10 GMT

Hi kkkev11

Your next bill will be on the 23rd Feb then a final zero balance bill on the 23rd March.

Regards.