topic Re: UK Calls Boost- in Billing

UK Calls Boost-

bisson1477 — Sun, 12 Feb 2023 16:58:09 GMT

Unlimited UK Calls Boost-I can't turn it off and I keep paying £16 for an unused landline phone. Please help with removing it. I called the Talk Talk Call Centre, they were supposed to call back but they didn't.

Now I keep paying for an unused phone and can't turn that add off .

My Boost is all set at zero but I still pay £16 a month .

I can't count on the help from TT Call Centre, we are having a communication problem 😉.

Please help with this issue.

Re: UK Calls Boost-

Gliwmaeden2 — Sun, 12 Feb 2023 22:11:50 GMT

I'll move this to the billing section of the forum for you, @bisson1477, as this is really a problem with My Account rather than your phone service as such.

Thanks for starting your own thread!

Staff will reply during the week.

Re: UK Calls Boost-

Arne-TalkTalk — Mon, 13 Feb 2023 09:56:48 GMT

Hi @bisson1477

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

Re: UK Calls Boost-

bisson1477 — Wed, 15 Feb 2023 17:06:58 GMT

I done security questions.

Re: UK Calls Boost-

Arne-TalkTalk — Thu, 16 Feb 2023 09:28:24 GMT

Hi bisson1477

Thank you for completing security.

The calls boost has now been removed as requested.

Regards

Re: UK Calls Boost-

bisson1477 — Thu, 16 Feb 2023 17:19:31 GMT

Thank you very much .

Re: UK Calls Boost-

Arne-TalkTalk — Fri, 17 Feb 2023 10:15:18 GMT

happy to help 😁