topic Re: Left talktalk 26 Nov 2021 but being threatened by letter with £50 charge if I don’t return route in Billing

Left talktalk 26 Nov 2021 but being threatened by letter with £50 charge if I don’t return router

emma2121 — Mon, 27 Feb 2023 16:31:04 GMT

I Left TalkTalk 26 Nov 2021 and requested a returns bag on this forum and one was kindly sent out by SocialTeamJo on 25/11/2021

the item was dispatched on 8/12/2021 (TRACKING NUMBER DA538224783GB ) and was delivered on the 10/12/2021

fortunately all stages of packing included serial numbers were recorded on photo.

The item shows as delivered on ROYAL MAIL WEB SITE

and I attach proof of delivery

as usual customers have to come to this forum, without which TalkTalk would have been history long ago

Any help on this matter would be greatly appreciated and as usual regards and respects

name, phone number and account number) are in my profile

Re: Left talktalk 26 Nov 2021 but being threatened by letter with £50 charge if I don’t return route

Divsec — Mon, 27 Feb 2023 21:05:32 GMT

Hi @emma2121 what a crazy state of affairs, brilliant foresight on your part to keep the post office receipt. Your post has been escalated and you should hear tomorrow.

Re: Left talktalk 26 Nov 2021 but being threatened by letter with £50 charge if I don’t return ro...

Arne-TalkTalk — Wed, 01 Mar 2023 14:56:43 GMT

Hi @emma2121

There is no indication that you will be charged, but given the evidence I will ensure you wont be.

Sorry for any stress caused by this.

Re: Left talktalk 26 Nov 2021 but being threatened by letter with £50 charge if I don’t return route

emma2121 — Wed, 01 Mar 2023 17:15:07 GMT

as usual Arne as you always do, you come up aces

whatever talktalk are paying you it is not enough

as always deepest respects and regards

Re: Left talktalk 26 Nov 2021 but being threatened by letter with £50 charge if I don’t return route

Arne-TalkTalk — Thu, 02 Mar 2023 09:27:53 GMT

Thank you, happy to help.