topic Re: TopCashback not tracking: Order Number required that begins with 'N7' 'N8' or 'S0' in Billing

TopCashback not tracking: Order Number required that begins with 'N7' 'N8' or 'S0'

Davori — Fri, 03 Feb 2023 14:12:24 GMT

Hello,

My topcashback claim isn't tracking, despite my Fibre 150 installation having been completed quite some time ago now.

In order to file a missing cashback claim, I require an order number that begins with 'N7' 'N8' or 'S0' followed by 7 digits, mine is numerical only ( 10 digits, beginning 1014). The order number is nowhere to be found on 'My Account', nor on my bill.

Can you please let me know how to get hold of this number?

Thanks,

Davor

Re: TopCashback not tracking: Order Number required that begins with 'N7' 'N8' or 'S0'

Gliwmaeden2 — Wed, 22 Feb 2023 23:19:34 GMT

Please complete your community forum profile details, @Davori, for Talktalk staff to identify your account.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Re: TopCashback not tracking: Order Number required that begins with 'N7' 'N8' or 'S0'

Arne-TalkTalk — Tue, 28 Feb 2023 10:38:35 GMT

Hi Davori

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards