topic Re: VOUCHER FOR A NEW CONTRACT NOT RECEIVED in Billing

VOUCHER FOR A NEW CONTRACT NOT RECEIVED

parivesh11 — Mon, 27 Feb 2023 11:29:39 GMT

Hi,

They promised to give 130 Pounds Voucher based on contract renewal, it has been 6 months and multiple followups, no Voucher received. Its very painful to call them and explain again and again. They gave me a reference number also based on this promise, but today customer care agent is totally denying that. Please help.

Regards,

Parivesh

Re: VOUCHER FOR A NEW CONTRACT NOT RECEIVED

Gliwmaeden2 — Tue, 28 Feb 2023 23:08:43 GMT

I'll move this to the billing section for you, @parivesh11.

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Re: VOUCHER FOR A NEW CONTRACT NOT RECEIVED

Arne-TalkTalk — Wed, 01 Mar 2023 14:49:03 GMT

Hi @parivesh11

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards