topic Re: Amazon voucher in Billing

Amazon voucher

Delboy13 — Tue, 14 Mar 2023 14:06:11 GMT

After several calls still not received my amazon voucher that i was was supposed to get before xmas. I was even told to email a no reply address not very good at all. I had left to go to shell but had a ohone call to offer this voucher or i would have left. It would be appreciated if someone could sort this for me asap.

Thanks Derek

Re: Amazon voucher

Arne-TalkTalk — Tue, 14 Mar 2023 15:00:11 GMT

Hi Delboy13

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

Re: Amazon voucher

Delboy13 — Tue, 14 Mar 2023 16:52:47 GMT

Thanks Arne have updated my profile with home phone number.

Thanks Derek

Re: Amazon voucher

Arne-TalkTalk — Thu, 16 Mar 2023 10:37:31 GMT

Thank you , @Delboy13 can you confirm the amount the voucher was for.

Re: Amazon voucher

Delboy13 — Thu, 16 Mar 2023 10:51:50 GMT

Hi.

It was originally for £130 but when i called to chase it up i was told they could only give me £100 voucher and credited my account with the other £30.

Thanks Derek

Re: Amazon voucher

Arne-TalkTalk — Mon, 20 Mar 2023 13:58:25 GMT

Thanks @Delboy13

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

Re: Amazon voucher

Delboy13 — Wed, 29 Mar 2023 19:51:48 GMT

Hi Anne,

Did you manage to find out why i haven't received my voucher?

If you need any more information from me just let me know as this is getting very frustrating as you will understand.

Regards Derek

Re: Amazon voucher

Arne-TalkTalk — Tue, 04 Apr 2023 08:07:10 GMT

Hi Delboy13

I have requested an update from Giftcloud.

Sorry its taking so long

Re: Amazon voucher

Delboy13 — Wed, 05 Apr 2023 13:37:33 GMT

Hi,

That's me now received my voucher, thank you so much for resolveing my problem and really do appreciate your help.

Regards Derek

Re: Amazon voucher

Arne-TalkTalk — Thu, 06 Apr 2023 08:41:35 GMT

No problem, happy to help.