topic Emailed bills in Billing

Emailed bills

PoppyRossi — Wed, 22 Mar 2023 15:27:42 GMT

Hi, I received a letter yesterday telling me you think my bills are not reaching my email inbox. This is not the case - I am receiving them. Perhaps the reason is that I don't always log into my account when I receive them - if the amount shown on the email is correct I see no point in logging into my account.

The letter said I would be charged for bills through the post - I do not require these and request that you do not sent them.

Thank you.

Re: Emailed bills

jamieburchell — Wed, 22 Mar 2023 23:00:20 GMT

Quite a few people have raised this issue recently. These posts might interest you.

https://community.talktalk.co.uk/t5/Billing/Letter-re-charging-for-bills/td-p/2960978

https://community.talktalk.co.uk/t5/Billing/Being-threatened-with-a-2-75-per-month-charge-because-you-quot/td-p/2960680

https://community.talktalk.co.uk/t5/Billing/Billing-We-can-t-reach-you-by-email-at-a-talktalk-tiscali/td-p/2960903

Re: Emailed bills

Ady-TalkTalk — Thu, 23 Mar 2023 14:30:26 GMT

Hi PoppyRossi, you'd be better to post this in the billing section of the community.

Ady