Cashback Problem - "S" or "N" number requested

bwg188 — Mon, 27 Mar 2023 10:56:28 GMT

Dear Team,

I wounder if you can please help me; I am having problems with receiving my cashback from topcashback; they have asked me for an order number/account number that should be in either format S***** or N*****.

I have passed on my account number, order number and phone number but none of these begin with an "S" or an "N' and so they are not accepting them - they have asked me to contact TalkTalk for advice.

I would be very grateful if you could help with this, as the cashback deal was a big reason that I signed up with TalkTalk in the first place.

Kind regards,

Barry

Re: Cashback Problem - "S" or "N" number requested

Arne-TalkTalk — Tue, 28 Mar 2023 13:54:20 GMT

Hi @bwg188

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

topic Cashback Problem - "S" or "N" number requested in Billing

Cashback Problem - "S" or "N" number requested

Re: Cashback Problem - "S" or "N" number requested