topic Re: Echo dot hasn't arrived yet in Billing

Echo dot hasn't arrived yet

fiftybor — Wed, 29 Mar 2023 14:53:10 GMT

I was connected 15/02/2023 and was an echo dot in my contract somehow.

I received a Ł75 Giftcloud yesterday but I haven't received Echo dot voucher. Or was it meant this giftcard as Echo Dot? I am confused.

Gliwmaeden2 — Wed, 29 Mar 2023 22:05:32 GMT

Add your Talktalk landline number or account number in the profile area for staff to identify your account, @fiftybor.

Don't post the information in the thread but go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Staff reply during the day, Monday to Friday.

fiftybor — Wed, 29 Mar 2023 22:43:23 GMT

Thanks, I did.

Arne-TalkTalk — Thu, 30 Mar 2023 12:55:30 GMT

Hi fiftybor

Have you got a confirmation email?

The echo dot promotion was ended last year.

fiftybor — Thu, 30 Mar 2023 13:24:08 GMT

Yes:

Amazon Gifting

Once your new connection is up and running, we'll e-mail you a unique voucher code within 37 days to claim your Amazon Echo dot 4th Gen & Amazon Smart Plug.

fiftybor — Thu, 30 Mar 2023 13:26:06 GMT

I mean: I payed extra Ł5/month for not having fee rise and getting this Echo Dot

Arne-TalkTalk — Tue, 04 Apr 2023 13:36:22 GMT

Can you PM me the full confirmation email, including the header date/ time etc, as we were not offering any amazon products since last year