topic Re: QUIDCO CASHBACK - Order Number - S Prefix in Billing

QUIDCO CASHBACK - Order Number - S Prefix

yusufyp — Sat, 08 Apr 2023 12:20:22 GMT

I placed an order for the Fibre 900 package, my cashback with Quidco was not tracked, in order to trace the order they need an Order Prefixed with S however my order number is prefixed with FTTP_0xxxxxxx. Can you please let me know who I can contact to obtain my order number prefixed with an S ?

Re: QUIDCO CASHBACK - Order Number - S Prefix

Gliwmaeden2 — Sat, 08 Apr 2023 20:54:48 GMT

Staff will be back after the Bank Holiday, @yusufyp.

Make sure that you have completed your community forum profile details for them to identify your order number.

Go via your avatar/name; settings; Personal Information. If you were previously on FTTC and have a landline phone number from Talktalk add this, & the account holder's name. Add your home address. SAVE CHANGES.

Re: QUIDCO CASHBACK - Order Number - S Prefix

Arne-TalkTalk — Wed, 12 Apr 2023 14:34:00 GMT

Hi yusufyp

How much was the cashback for?

Re: QUIDCO CASHBACK - Order Number - S Prefix

yusufyp — Wed, 12 Apr 2023 18:34:54 GMT

I look forward to hearing from them.

Re: QUIDCO CASHBACK - Order Number - S Prefix

yusufyp — Wed, 12 Apr 2023 18:35:34 GMT

£150

Re: QUIDCO CASHBACK - Order Number - S Prefix

Arne-TalkTalk — Thu, 13 Apr 2023 08:52:46 GMT

I will escalate this for you.

Re: QUIDCO CASHBACK - Order Number - S Prefix

dank1 — Thu, 11 Apr 2024 08:08:38 GMT

Did you ever get a reply for this? I'm in the same situation.

I won't be using Quidco again for broadband. My Sky broadband never tracked either.