topic Re: Waiting for retailer--topcashback in Billing

Waiting for retailer--topcashback

Maggiegee — Tue, 11 Apr 2023 15:35:24 GMT

Hi, I have been with talktalk for over 7months now since last Sep, however, I've received the cashback reward, it show 'wating for retailer' for months on Topcashback. Can someone help with this matter? Thanks!

Re: Waiting for retailer--topcashback

Arne-TalkTalk — Wed, 12 Apr 2023 14:34:42 GMT

Hi @Maggiegee

How much was the cashback for?

Re: Waiting for retailer--topcashback

Maggiegee — Sun, 16 Apr 2023 15:56:02 GMT

Hi @Arne-TalkTalk ,

It was £127ish, can you please escalate this matter? Thank you!

Re: Waiting for retailer--topcashback

Arne-TalkTalk — Wed, 19 Apr 2023 09:27:19 GMT

Thank you.

I will escalate this for you.