Struggling to pay final bill - I'm in financial difficulty and stressed

leegolding — Sat, 29 Apr 2023 13:26:13 GMT

Thank you.

Re: Struggling to pay final bill - I'm in financial difficulty and stressed

Gliwmaeden2 — Sat, 29 Apr 2023 13:10:01 GMT

@leegolding, precisely because it was a final bill, they probably cannot compromise.

If you were disconnected because of already not keeping up with the bills, and had not pre-arranged flexible payment, you must be able to see this from Talktalk's perspective too. It costs them to administer and chase up payment.

There are contact details to reach support and advice outside Talktalk on this page:

https://community.talktalk.co.uk/t5/Articles/Struggling-to-pay/ta-p/2608934

Staff will be away until after the Bank Holiday. Please wait for them to respond, if you wish further help on the forum.

They will need to identify your account, so complete your community forum profile details. Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Re: Struggling to pay final bill - I'm in financial difficulty and stressed

Arne-TalkTalk — Wed, 03 May 2023 12:13:27 GMT

Hi leegolding

Please call us and ask to speak to the customer payment support team, they will be able to help.

Regards.

topic Re: Struggling to pay final bill - I'm in financial difficulty and stressed in Billing

Struggling to pay final bill - I'm in financial difficulty and stressed

Re: Struggling to pay final bill - I'm in financial difficulty and stressed

Re: Struggling to pay final bill - I'm in financial difficulty and stressed