https://community.talktalk.co.uk/t5/Billing/over-charged-on-latest-bill/m-p/2972312#M326051 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/290248">@guitarman3</a></P> <P>&nbsp;</P> <P>Yes they are calls made by the engineer, so a credit will be applied.&nbsp;</P> <P>&nbsp;</P> <P>Sorry for any confusion</P> Fri, 19 May 2023 11:14:20 GMT Arne-TalkTalk 2023-05-19T11:14:20Z https://community.talktalk.co.uk/t5/Billing/over-charged-on-latest-bill/m-p/2972297#M326046 <P>hi guys. just got my latest bill and been overcharged £3.60. checked the itemised info in my account and all the 5 calls were made on 25th april between 11.22am and 12.22pm. i think this was the time and date the engineer came to fix my internet issues. he checked the line a number of times and could well have used this service during his investigations. all calls seem to be from the glasgow area. i never use the phone service at all so this could not have been my mistake. please could you look into this and ammend my bill to it's correct amount. thanks</P><P>guitarman3</P> Fri, 19 May 2023 10:26:19 GMT https://community.talktalk.co.uk/t5/Billing/over-charged-on-latest-bill/m-p/2972297#M326046 guitarman3 2023-05-19T10:26:19Z https://community.talktalk.co.uk/t5/Billing/over-charged-on-latest-bill/m-p/2972312#M326051 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/290248">@guitarman3</a></P> <P>&nbsp;</P> <P>Yes they are calls made by the engineer, so a credit will be applied.&nbsp;</P> <P>&nbsp;</P> <P>Sorry for any confusion</P> Fri, 19 May 2023 11:14:20 GMT https://community.talktalk.co.uk/t5/Billing/over-charged-on-latest-bill/m-p/2972312#M326051 Arne-TalkTalk 2023-05-19T11:14:20Z