topic Re: The site says one speed and connect another in Billing

The site says one speed and connect another

kirill777717777 — Mon, 22 May 2023 16:50:23 GMT

Good evening I would like to ask such a question I want to connect to the internet for 26 £. I received a letter in the mail that my average speed will be 27 MB per second. And on the site they write that the average speed for £ 26 is 60 Mbps. Can you explain what's wrong?

Re: The site says one speed and connect another

Gliwmaeden2 — Mon, 22 May 2023 20:25:40 GMT

If your line is only capable of 27Mbps, as an average, go for Fibre35 at £25.00, currently advertised on Talktalk's own pages, @kirill777717777.

You won't benefit by paying an extra £, if you are too far from the exchange etc. These are Fibre to the Cabinet products, and the last bit to your house is still copper. Your line speed will have limits that can't be changed.

Re: The site says one speed and connect another

Arne-TalkTalk — Tue, 23 May 2023 10:52:36 GMT

Hi, It is dependent on what the physical line can hold, we will try to give the fastest speed possible on the line based on distance from the exchange.