topic Re: Voucher? in Billing

Voucher?

MLWLM — Tue, 23 May 2023 22:52:05 GMT

I was wondering when I would get the voucher for staying with TalkTalk. I haven't received an email and it has been 11 weeks since activation. I was already signed up to switch to Vodaphone for 24 months @ £30 for Full Fibre - 500 plus £110 gift card, when I was offered TalkTalk's Fibre 500 (18 months @ £32) and a voucher for £120 or £130 (can't remember exactly) to stay with TalkTalk, which worked out cheaper over the contract length. I've checked the email associated with this community account (it's different to my proper TalkTalk account - that one won't let me sign in to community because my username "M L W" has spaces).

Re: Voucher?

Arne-TalkTalk — Thu, 25 May 2023 13:01:58 GMT

Hi @MLWLM

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

Re: Voucher?

MLWLM — Fri, 26 May 2023 17:52:26 GMT

Thanks.

Re: Voucher?

MLWLM — Wed, 07 Jun 2023 11:22:32 GMT

It's now been 13 weeks since activation and still heard nothing.

Re: Voucher?

Arne-TalkTalk — Fri, 16 Jun 2023 09:03:33 GMT

Hi MLWLM

The voucher is shown as issued and delivered 8th June please check your spam/junk mail folders for an email from giftcloud.