topic Giftcloud voucher in Billing

Giftcloud voucher

IANLOWTHER — Sun, 11 Jun 2023 13:32:08 GMT

Started new contract in January with the promise of £100 voucher. Tried to contact giftcloud as advisor suggested, no response. Got back to the advisor, said he would talk to a his manager, he then said that I would be in the next batch that week. Heard nothing since. Could you please help me. @

Re: Giftcloud voucher

Gliwmaeden2 — Sun, 11 Jun 2023 14:03:00 GMT

I'll move this to the billing section, @IANLOWTHER. This is not about the actual Broadband service.

Re: Giftcloud voucher

Debbie-TalkTalk — Fri, 16 Jun 2023 10:22:07 GMT

Hi IANLOWTHER

I'm really sorry to hear this.

I'm just sending you a Private Message to confirm some details so we can look into this further.

Thanks

Debbie