topic Re: Cancelling account in Billing

Cancelling account

JenniferK1 — Wed, 07 Jun 2023 13:56:52 GMT

Hello,

I wish to cancel my account (broadband & phone) as I have switched to a 5G provider. I am unable to understand what anybody is saying on the telephone following a stroke, so please can this be facilitated via Live Chat or this messaging system?

Thanks in advance.

Re: Cancelling account

JenniferK1 — Wed, 07 Jun 2023 14:40:58 GMT

Just to update, I have managed to find the Live Chat service and spoke with someone who has cancelled the account.

Thanks.

Re: Cancelling account

Anonymous — Tue, 13 Jun 2023 07:37:45 GMT

Morning,

I'm sorry for the delay. Thank you for the update and please let us know if you need any assistance.

Thanks