Proof reading

Pash02 — Wed, 07 Jun 2023 14:41:26 GMT

Hi ya,

Does no one proof read emails before they send them out, why on earth would i want to pay £2 per month more for the same contract and speeds i am getting now?

Seriously!!

Now that you’re coming towards the end of your Fibre 65 contract which includes broadband and line rental July 2023, which costs you £24.95 per month, we want to highlight some of the options available to you going forward. As part of our commitment to Fairer Broadband for all of our customers, we’ve highlighted these potential next steps for you below, along with instructions on how you can take out these offers should you wish.

The first option available for you is that you can stay on your existing service and automatically move to £24.95 per month*. You don’t have to do anything at all, just sit back and enjoy your great value connection whilst we handle everything else. You’ll be then out of contract with maximum flexibility to upgrade with us any time you like.

The second option available to you is upgrading to one of our faster products, such as Fibre 150. It’ll cost you just £32.00 per month for 18 months, with average download speeds of 152Mb/s, £4.95 P&P may apply**. Call 0800 458 6114 to order now.

The third option available for you is to move onto a new, matching Fibre 65 contract for £27.00 per month, for another 18 months, average download speeds of 77Mb/s. Click here to order now.

Re: Proof reading

Arne-TalkTalk — Fri, 16 Jun 2023 11:14:59 GMT

Hi @Pash02

Ive fed this back previously but to explain, because you are a fixed price plus customer, if you stay on the current price, (option1) you will go out of contract and therefore be subject April price rises. So option 2 and 3 of renewing/ upgrading may be better in the long run.

Hope that helps.

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Proof reading

Re: Proof reading