topic Re: Billed for call but still in contract. in Billing

Billed for call but still in contract.

sooty133 — Sun, 25 Jun 2023 11:07:19 GMT

I have been billed for call boost but my contract does not end until 2.7.23.

Could you please check.

Re: Billed for call but still in contract.

ferguson — Sun, 25 Jun 2023 11:36:55 GMT

You are billed monthly in advance. It is likeIy that any additional charges cover the period after the end date of your current contract and/or existing Boost offer.

Re: Billed for call but still in contract.

Arne-TalkTalk — Tue, 27 Jun 2023 09:00:38 GMT

Hi sooty133

Your bill is produced on the 25.06 and your contract and discounts end 02.07 so you have been charged in advanced for the calls boost and service, till the next bill 24.07.

Hope that helps.