topic NEW CUSTOMER OR RENEWAL in Billing

NEW CUSTOMER OR RENEWAL

vinismatr — Thu, 13 Jul 2023 09:25:07 GMT

My contract comes to an end next month. The renewal deals are pathetic (or non existent). Should I call retentions to get a deal or ask my wife to sign up as a new customer and suffer any interruption of service?

Re: NEW CUSTOMER OR RENEWAL

fr8ys — Thu, 13 Jul 2023 09:29:02 GMT

Call the loyalty team. They hold the best deals and you can always quote the new deal amount if they offer you something worse.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Re: NEW CUSTOMER OR RENEWAL

KeithFrench — Thu, 13 Jul 2023 09:29:53 GMT

The Loyalty dept is the best place for deals, they are normally better than those in MyAccount.

Re: NEW CUSTOMER OR RENEWAL

Arne-TalkTalk — Thu, 13 Jul 2023 14:03:46 GMT

@vinismatr Sorry that you are not happy.

Best option would be to call the loyalty team on 03451720088 The will be able to see what options are available

Sorry for any inconvenience caused.