topic Re: Top cashback claim and £125 gift card in Billing

Top cashback claim and £125 gift card

Anonymous — Thu, 01 Jun 2023 05:31:55 GMT

Hello.

I signed up when the black friday deals were on back in November 2022, I have yet to receieve my £125 gitft card. Also the claim I opened via TCB after signup is still pending, please can someone look into this for me.

Thanks

Re: Top cashback claim and £125 gift card

Arne-TalkTalk — Thu, 01 Jun 2023 07:02:00 GMT

Hi Ryan806

I will contact the team responsible for the vouchers.

How much was the TCB claim for?

I'll post back when they reply.

Regards

Re: Top cashback claim and £125 gift card

Anonymous — Thu, 01 Jun 2023 07:20:48 GMT

Hello Arne,

It was for £127.50.

Cheers

Re: Top cashback claim and £125 gift card

Arne-TalkTalk — Fri, 16 Jun 2023 09:09:19 GMT

Hi Ryan806

Have you received the voucher?

Re: Top cashback claim and £125 gift card

Anonymous — Fri, 16 Jun 2023 09:24:56 GMT

Hello Arne. I received the voucher thanks, just the cashback now hopefully that go through.

Ryan

Re: Top cashback claim and £125 gift card

Anonymous — Fri, 21 Jul 2023 07:38:33 GMT

Hello Arne,

Thanks for sorting out the voucher, I can see that the TCB claim is still pending are you able to provide an update at all?

Ryan

Re: Top cashback claim and £125 gift card

Anonymous — Wed, 02 Aug 2023 08:41:19 GMT

Hello,

I'm sorry for the delay. Has there been any change since your last post?

Thanks

Re: Top cashback claim and £125 gift card

Anonymous — Wed, 02 Aug 2023 08:52:32 GMT

Hello Michelle,

There has been no change in the cashback status, it is still pending with TCB.

Kind regards,

Ryan

Re: Top cashback claim and £125 gift card

Anonymous — Wed, 02 Aug 2023 08:54:01 GMT

Morning,

Sorry to hear that. Thanks for confirming and I will ask my colleague Arne if he can escalate this for you.

Thanks

Re: Top cashback claim and £125 gift card

Arne-TalkTalk — Thu, 10 Aug 2023 07:38:29 GMT

I have chased this up for you.

Re: Top cashback claim and £125 gift card

Anonymous — Wed, 25 Oct 2023 07:57:40 GMT

Hello Arne. Have you had any news on this, the cashback has been stuck at pending for nearly a year now.

Thanks

Re: Top cashback claim and £125 gift card

Arne-TalkTalk — Fri, 27 Oct 2023 09:47:10 GMT

I have chased this up again, sorry that this is still ongoing.

Re: Top cashback claim and £125 gift card

Anonymous — Mon, 04 Mar 2024 21:08:13 GMT

Hello Arne,

Please can you chase this up again.

Thanks

Re: Top cashback claim and £125 gift card

Gliwmaeden2 — Mon, 04 Mar 2024 21:15:40 GMT

Re-escalating this for you, @Anonymous.

Re: Top cashback claim and £125 gift card

Anonymous — Tue, 05 Mar 2024 19:29:58 GMT

I just had a notification that the cashback has finally been approved, thanks for the quick turnaround!

Re: Top cashback claim and £125 gift card

Arne-TalkTalk — Wed, 06 Mar 2024 12:26:18 GMT

Thanks for the update.