topic Re: Netflix Token in Billing

Paying twice for Netflix

ivann1938 — Wed, 19 Jul 2023 08:33:01 GMT

I have recently renegotiated my contract with Talktalk to include Netflix (Went live 12/06 ) I have a long standing contract direct with Netflix but they say that they cannot " see" my new contract with Talktalk so Ii am currently having to pay twice for Netflix. I would be grateful if you could resolve this please.

Re: Paying twice for Netflix

Arne-TalkTalk — Wed, 19 Jul 2023 11:32:49 GMT

Hi ivann1938

Have you activated your Netflix Token in My Account?

Netflix Token

ivann1938 — Sun, 30 Jul 2023 14:21:56 GMT

I am still awaiting the promised Netflix Token.

Re: Netflix Token

Arne-TalkTalk — Mon, 31 Jul 2023 05:32:32 GMT

Hi ivann1938

It was issued on the 20th July to your @talktalk.net address have you checked the spam/junk mail folder?