topic I have not received my giftcard over 5 months after switching in Billing

I have not received my giftcard over 5 months after switching

BenHyman — Thu, 03 Aug 2023 09:00:34 GMT

I signed up the same day so I know it was before the deadline. When I check the link on the 'Check your voucher status' it just says "Once your provider lets us know you have completed your purchase we will update this page'. From what I know it can take up to 45 days. I registered 16/02/23, It is now 03/08/23. This needs to be sorted as soon as possible.

Re: I have not received my giftcard over 5 months after switching

Gliwmaeden2 — Thu, 03 Aug 2023 09:45:00 GMT

You need to complete your community forum profile details for TT staff to identify your account, @BenHyman.

Add your Talktalk phone number / account number by going via your avatar/name; settings. Personal Information. SAVE CHANGES.

Your post is in the queue for attention.

Re: I have not received my giftcard over 5 months after switching

Arne-TalkTalk — Fri, 04 Aug 2023 09:15:48 GMT

Hi BenHyman

What was the amount of the voucher?