topic Re: Voucher delay in Billing

Voucher delay

maximsou7 — Tue, 01 Aug 2023 13:39:07 GMT

Dear TalkTalk,

It has been over three months since I purched a full fiber plan and have not yet recieved my £75
voucher as promised. Checking the status of the voucher, it states that my purchase is still pending and currently waiting for TalkTalk to confirm.

Could you please let me know when the voucher will be available.

Many thanks

Re: Voucher delay

Gliwmaeden2 — Tue, 01 Aug 2023 13:42:12 GMT

Complete your community forum profile details for TT staff to identify your account, @maximsou7.

Add your Talktalk phone number / account number in personal iinformation. Go via your avatar/name; settings. SAVE CHANGES.

Staff reply during the day, Monday to Friday.

Re: Voucher delay

maximsou7 — Tue, 01 Aug 2023 14:06:41 GMT

Thanks Gliwmaeden2, I have updated my details in personal information.

Re: Voucher delay

Arne-TalkTalk — Fri, 04 Aug 2023 08:07:52 GMT

Hi maximsou7

I will contact the team responsible for the vouchers.

Regards