topic Re: My account in Billing

My account

LUDDITE — Tue, 08 Aug 2023 07:41:39 GMT

Hi all, I am unable to log into my account this morning, when I try on my phone or on my Pc it appears that it's going to happen going through the process then takes me back to the log in page with the message "Sorry - for technical or security reasons we cannot log you in. Please refresh and try again"

Any ideas ? My details are up to date.

Thanks.

Re: My account

Karl-TalkTalk — Tue, 08 Aug 2023 07:45:23 GMT

There is an outage affecting my account this morning, and details can be found on our status page.

Regards,

Karl.

Re: My account

LUDDITE — Tue, 08 Aug 2023 07:57:25 GMT

Hi Karl, thanks for getting back to me, any other day I would have looked, must be my age!

Re: My account

Karl-TalkTalk — Tue, 08 Aug 2023 08:03:13 GMT

No Problem 🙂

Karl