topic Re: tv and telephone in Billing

tv and telephone

scottandanne — Wed, 16 Aug 2023 10:45:23 GMT

Was just wondering if you took off the tv and telephone would this break ur contract? are they classified as add ons so won't affect breaking contracts are u allowed to try take them off without breaking contracts, u wouldn't need a new one. Im assuming its only broadband thats the main part of package and the other things tv and telephone are add ons is that correct

Re: tv and telephone

ferguson — Wed, 16 Aug 2023 10:57:41 GMT

The TV service can be cancelled at any time. The phone service is bundled into your package at no extra charge, there are no costs involved unless you actually make any calls.

Re: tv and telephone

Arne-TalkTalk — Wed, 16 Aug 2023 13:12:25 GMT

Hi scottandanne

Basic packages are Line rental/broadband and phone, and cant be separated, TV can be removed by customer services.

Only If you are in a Full fibre area you can take the Broadband service without a phone line.

Re: tv and telephone

scottandanne — Wed, 16 Aug 2023 16:09:23 GMT

thanks for ur prompt replies arne and ferguson. So if i remove the tv part it doesnt affect the contract to much, regarding the phone line, i dont mind having the phone line, but theirs a bit in the add ons which currently discounted at £8 going up to £16 in January which gives u the option to tick off the box its called unlimited call boosts, so if i took that off it won't affect the contract much again as im still paying for the line rental and broadband

Re: tv and telephone

Gliwmaeden2 — Wed, 16 Aug 2023 16:17:18 GMT

It's fine to remove the Anytime Calls boost, @scottandanne.

Just remember that, other than Talktalk Customer Service numbers and the usual free 0800 etc numbers / emergency nos and other Talktalk customers (if you know your friends/ family use TT, and only up to 3 hours), normal landline calls would be charged at 24p per minute. So you need to be sure that you are going to keep phone calls from the landline to a minimum for the bills not to build up.

Re: tv and telephone

Arne-TalkTalk — Thu, 17 Aug 2023 10:50:00 GMT

Hi scottandanne

Just to confirm removing TV or any boosts will not change your contract.

Regards