topic Unexpected charge in Billing https://community.talktalk.co.uk/t5/Billing/Unexpected-charge/m-p/2986202#M327642 <P>I renewed my contract on 24th July, hassle free compared with some previous attempts.</P><P>I should have known better.</P><P>&nbsp;</P><P>At the weekend I received a paper copy of my bill for which I was charged £2..75.</P><P>As I have been paperless billing for more years than I can remember this charge is obviously wrong.</P><P>&nbsp;</P><P>I logged into my account and found I had been set up for paper billing - Presumably on renewal.</P><P>&nbsp;</P><P>I have now changed this and would request the £2.75 wrongly charged is credited back to my account.</P> Tue, 22 Aug 2023 10:27:22 GMT hedgehog501 2023-08-22T10:27:22Z Unexpected charge https://community.talktalk.co.uk/t5/Billing/Unexpected-charge/m-p/2986202#M327642 <P>I renewed my contract on 24th July, hassle free compared with some previous attempts.</P><P>I should have known better.</P><P>&nbsp;</P><P>At the weekend I received a paper copy of my bill for which I was charged £2..75.</P><P>As I have been paperless billing for more years than I can remember this charge is obviously wrong.</P><P>&nbsp;</P><P>I logged into my account and found I had been set up for paper billing - Presumably on renewal.</P><P>&nbsp;</P><P>I have now changed this and would request the £2.75 wrongly charged is credited back to my account.</P> Tue, 22 Aug 2023 10:27:22 GMT https://community.talktalk.co.uk/t5/Billing/Unexpected-charge/m-p/2986202#M327642 hedgehog501 2023-08-22T10:27:22Z Re: Unexpected charge https://community.talktalk.co.uk/t5/Billing/Unexpected-charge/m-p/2986210#M327645 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/198218">@hedgehog501</a></P> <P>&nbsp;</P> <P>A credit has been raised for this incorrect charge, we are investigating why upon renewal, the billing method was switched.&nbsp;</P> <P>&nbsp;</P> <P>Sorry for any inconvenience&nbsp;</P> Tue, 22 Aug 2023 11:08:26 GMT https://community.talktalk.co.uk/t5/Billing/Unexpected-charge/m-p/2986210#M327645 Arne-TalkTalk 2023-08-22T11:08:26Z