topic Re: International Calls Boost in Billing

International Calls Boost

Royston5 — Wed, 13 Sep 2023 12:30:35 GMT

I am trying to cancel my International Extra Calls Boost. I do not want or need it, and TT have started charging me £9 p.m. for it. I can see no way of cancelling it online.

Re: International Calls Boost

Arne-TalkTalk — Wed, 13 Sep 2023 13:08:11 GMT

Hi @Royston5

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

Re: International Calls Boost

Royston5 — Thu, 14 Sep 2023 10:42:29 GMT

Thanks for your reply. I have tried accessing the link provided in p.m. but no luck. I simply need to know how to cancel the International Extra Calls Boost @£9.00 per month. I have tried chat but this doesn't seem to work either. Are you able to email me on *removed** I would be so appreciative of a solution. It seems talktalk's phone service contacts are expensive.

Re: International Calls Boost

Arne-TalkTalk — Thu, 14 Sep 2023 10:43:55 GMT

Hi @Royston5

I can do it for you, i just need to confirm security as its an account change, I'll send the link again it does time out.

Also I've removed your email address from the open community.