topic Re: Giftcloud email not received in Billing

Giftcloud email not received

Kirsty12341 — Sat, 02 Sep 2023 20:15:07 GMT

Hi,

When I joined in May it stated I would receive a gifclud reward card within 45 days of my connection going live but up to now nothing has been received. I've checked the spam/ junk folder too.

Re: Giftcloud email not received

Gliwmaeden2 — Sat, 02 Sep 2023 20:30:34 GMT

Add your landline phone number / Talktalk account number in the Personal Information area of your profile information @Kirsty12341.

Go via your avatar/name; settings. SAVE CHANGES.

Staff will reply during the week.

Re: Giftcloud email not received

Arne-TalkTalk — Mon, 04 Sep 2023 12:21:19 GMT

Hi Kirsty12341

How much was the voucher for?

Re: Giftcloud email not received

Kirsty12341 — Sat, 09 Sep 2023 23:35:39 GMT

Hello @Arne-TalkTalk

I'm pretty sure it said £100 or £150. It was on the website at the time of checking out and there were different amounts depending on the package.

Re: Giftcloud email not received

Arne-TalkTalk — Thu, 14 Sep 2023 11:23:53 GMT

Ok , ill check the promotions for May then escalate this for you.