topic Re: Missing Gift Card in Billing

Missing Gift Card

bsmith20lux — Sat, 09 Sep 2023 00:07:51 GMT

I signed out to full fibre broadband and my service went live on 27/04/2023 but I have to received the £150 gift card that I was told I would receive after 90 days of the first bill.

I have email giftcloud on the email address found on the TalkTalk FAQ but have had not reply to that email sent about 3 weeks ago

Re: Missing Gift Card

Gliwmaeden2 — Sat, 09 Sep 2023 08:12:36 GMT

Thanks for starting your own thread, @bsmith20lux.

It is in the queue for aattention. Staff respond during the week (Monday to Friday).

Re: Missing Gift Card

Arne-TalkTalk — Thu, 14 Sep 2023 13:15:18 GMT

Hi bsmith20lux

I have escalated this for you.

Regards.