https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2991747#M328104 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/529147">@porina</a></P> <P>&nbsp;</P> <P>This usually means we have incorrect details somewhere on the billing account.&nbsp;</P> <P>&nbsp;</P> <P>I will send you a PM to confirm some information.</P> Tue, 26 Sep 2023 07:33:00 GMT Arne-TalkTalk 2023-09-26T07:33:00Z https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2991651#M328091 <P>Hi,</P><P>&nbsp;</P><P>I have just been transferred an account as I will be taking it over in the property. I received several e-mails including one to register a web account, but on filling in the 1st page of that form I get "<SPAN>User not found. Please double check the information entered.</SPAN>" As far as I can tell all the info I give is correct, and I even tried some variations.</P><P>&nbsp;</P><P>I had tried contacting an advisor on web already, who tried resetting something but it didn't help. We left it at try again later. Still no luck.</P><P>&nbsp;</P><P>Any ideas? I have put account/phone numbers in profile.</P> Mon, 25 Sep 2023 14:04:05 GMT https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2991651#M328091 porina 2023-09-25T14:04:05Z https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2991747#M328104 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/529147">@porina</a></P> <P>&nbsp;</P> <P>This usually means we have incorrect details somewhere on the billing account.&nbsp;</P> <P>&nbsp;</P> <P>I will send you a PM to confirm some information.</P> Tue, 26 Sep 2023 07:33:00 GMT https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2991747#M328104 Arne-TalkTalk 2023-09-26T07:33:00Z https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992359#M328142 <P>Hi&nbsp;<a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/40724">@Arne-TalkTalk</a>&nbsp;</P><P>&nbsp;</P><P>I've previously replied with the requested info in PM and look forward to any solution to this.&nbsp;</P><P>&nbsp;</P><P>Thanks.</P> Thu, 28 Sep 2023 15:26:09 GMT https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992359#M328142 porina 2023-09-28T15:26:09Z https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992448#M328150 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/529147">@porina</a></P><P>&nbsp;</P><P>Thanks for your PM.</P><P>&nbsp;</P><P>Can you try again, we had a slightly different D.O.B</P><P>&nbsp;</P><P>Thank you.&nbsp;</P> Fri, 29 Sep 2023 06:19:08 GMT https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992448#M328150 Arne-TalkTalk 2023-09-29T06:19:08Z https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992489#M328158 <P>Hi&nbsp;<a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/40724">@Arne-TalkTalk</a>&nbsp;</P><P>&nbsp;</P><P>It works now. Thanks for your help.</P> Fri, 29 Sep 2023 08:25:24 GMT https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992489#M328158 porina 2023-09-29T08:25:24Z https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992494#M328159 <P>Happy to help.&nbsp;</P> Fri, 29 Sep 2023 08:30:43 GMT https://community.talktalk.co.uk/t5/Billing/Can-t-register/m-p/2992494#M328159 Arne-TalkTalk 2023-09-29T08:30:43Z