topic Can’t register account in Billing

Can’t register account

RileyMichelle — Tue, 26 Sep 2023 20:09:38 GMT

I am trying to register my account with all the details that are correct from the email I was sent but when I try it tells me user details not found.

Re: Can’t register account

Arne-TalkTalk — Wed, 27 Sep 2023 08:18:34 GMT

Hi @RileyMichelle

That error usually means we have some incorrect details on your account.

I have sent you a PM on the community to verify some details.

Re: Can’t register account

Courtneylamb — Thu, 06 Jun 2024 14:11:40 GMT

I’m also having the same issue, just started my new broadband I have the email with my order number and email but it won’t let me register for my account

Re: Can’t register account

Gliwmaeden2 — Thu, 06 Jun 2024 16:10:28 GMT

Please return to the message board and click on start a topic to begin your own thread, @Courtneylamb.

Staff reply to the original poster and want to avoid confusion between accounts.