topic Re: £100 voucher in Billing

£100 voucher

Garyg77 — Mon, 09 Oct 2023 11:06:20 GMT

Hi,

I signed up for full fibre 900 in May with the promise of a £100 gift voucher after a qualifying period. I have not heard a thing since. Can someone investigate for me please?

Kind Regards

Re: £100 voucher

Gliwmaeden2 — Mon, 09 Oct 2023 12:46:02 GMT

Make sure you have completed your community forum profile details, @Garyg77.

Moving this to billing for you.

Re: £100 voucher

Arne-TalkTalk — Wed, 11 Oct 2023 13:29:58 GMT

Hi @Garyg77

Can you add your account number to your community profile, I cant locate an account with the mobile number you have added.

Thank you.

Re: £100 voucher

Garyg77 — Wed, 11 Oct 2023 14:42:02 GMT

Hi, I have now added my account number to my profile. Thanks for your help.

Gary

Re: £100 voucher

Arne-TalkTalk — Thu, 12 Oct 2023 09:47:12 GMT

Thank you I have escalated this for you.

Re: £100 voucher

Garyg77 — Wed, 08 Nov 2023 12:34:57 GMT

Hi just after an update as I have heard nothing else regarding this matter.

Thanks

Gary

Re: £100 voucher

Gliwmaeden2 — Wed, 08 Nov 2023 13:03:25 GMT

I'll re-escalate this for you, @Garyg77.

Re: £100 voucher

Arne-TalkTalk — Fri, 10 Nov 2023 13:26:56 GMT

Hi Garyg77

Sorry for the delay

I need to confirm some security questions

I have sent you a PM on the community

Regards