topic Re: Returning router in Billing

Returning router

dave_adamz — Mon, 25 Sep 2023 16:06:54 GMT

I’ve finally had an email about returning router but I’ve already moved and it’s getting sent to old address.

Is it possible to get bag resent to my new address?

Gliwmaeden2 — Mon, 25 Sep 2023 20:49:38 GMT

Have you put your new address in Private Notes, @dave_adamz?

It's at the end of Personal Information. Access this by going via your avatar/name; settings. SAVE CHANGES.

Staff will reply during the day, Monday to Friday.

Arne-TalkTalk — Tue, 26 Sep 2023 07:38:55 GMT

Hi dave_adamz

Can you add your new address to the private notes section and I will request a beg.

Thank you

dave_adamz — Mon, 23 Oct 2023 15:36:22 GMT

I totally forgot to do this until now. I’ve added my new address to private notes.

Gliwmaeden2 — Mon, 23 Oct 2023 19:21:13 GMT

I'll re-escalate this thread for you, @dave_adamz.

Arne-TalkTalk — Tue, 24 Oct 2023 08:31:33 GMT

I have requested a returns bag is sent to your new address ASAP.

Regards