topic Re: '00' Validation error on change direct debit form in Billing

'00' Validation error on change direct debit form

londondad — Wed, 25 Oct 2023 15:22:59 GMT

Hi, I'm trying to change my direct debit to a new bank account where the sort code has 00 as the middle two digits. It seems the form validation is incorrect as it rejects this, but if I change it to 01 or any other two numbers it would allow me to submit. Please could you get this form fixed, and in the meantime can you tell me how I can change my direct debit now (is there a number I can call?)

Thanks.

Re: '00' Validation error on change direct debit form

Arne-TalkTalk — Thu, 26 Oct 2023 07:51:32 GMT

Hi londondad

Call us on 03451720088 customer service should be able to help.

Re: '00' Validation error on change direct debit form

londondad — Thu, 26 Oct 2023 09:18:45 GMT

@Arne-TalkTalk thanks, will do.

Re: '00' Validation error on change direct debit form

Arne-TalkTalk — Thu, 26 Oct 2023 09:54:46 GMT

No problem.