topic Re: Need to cancel mums talktalk today in Billing

Need to cancel mums talktalk today

Unity — Tue, 07 Nov 2023 08:48:07 GMT

Need to cancel mums talktalk today.She has moved in with me as she has end stage heart failure and dementia.I have to be with her all the time, so I do need it cancelling today .Her account number is XXXXXX REMOVED.

Re: Need to cancel mums talktalk today

fr8ys — Tue, 07 Nov 2023 08:47:47 GMT

You will need to phone to do so. Cancellations cannot be processed via the forum.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Re: Need to cancel mums talktalk today

Gliwmaeden2 — Tue, 07 Nov 2023 08:57:57 GMT

Further information about the cancellation process, returning equipment etc, is here, @Unity:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

Your mother will need to speak to them in her own right, unless you have Power of Attorney / Authority to Act.

https://community.talktalk.co.uk/t5/Articles/Power-of-Attorney-Authority-to-Act/ta-p/2205181

Re: Need to cancel mums talktalk today

Arne-TalkTalk — Tue, 07 Nov 2023 11:15:24 GMT

Hi Unity

Sorry to read of the problems with your mum.

Unfortunately we cant process cancellations on the community.

If you have power of authority you can call on 03451720088 and cancel the service

Hope that helps.