topic £90 voucher not arrived in Billing

£90 voucher not arrived

Louise961 — Sat, 11 Nov 2023 22:31:52 GMT

Hi it's been over 30 days since my service was active and my £90 voucher from gift cloud that I was promised on signup hasn't arrived like it said it would?

Can anyone here help?

Re: £90 voucher not arrived

Gliwmaeden2 — Sat, 11 Nov 2023 22:52:30 GMT

I'll move this to the billing section, @Louise961.

The vouchers usually take longer than this to come through.

Staff will reply during the week (Monday to Friday).

Re: £90 voucher not arrived

Louise961 — Sun, 12 Nov 2023 08:31:01 GMT

Thank you.

I was told by talk talk support on sign up that the voucher would be sent to my email after 30 days of active service

Re: £90 voucher not arrived

Arne-TalkTalk — Mon, 13 Nov 2023 14:07:50 GMT

Customer services have recently credited your account for the missing voucher, you can have it refunded to your bank via My Account.