topic Amazon voucher in Billing

Amazon voucher

DaveSell85 — Tue, 28 Nov 2023 22:13:22 GMT

Has anyone had any issues regarding their Amazon voucher. I have had to jump through hoops to get mine. It has been going on for weeks and has now gone quiet again. Still not received it. Is there anywhere I can report this issue? Trading standards maybe? I feel I have been Mis-sold a product as the voucher was part of my renewal deal, however gift cloud have no information on me from talk talk so cannot give me a voucher. Talk talk have told me on numerous occasions that they have and I should contact gift cloud myself. When doing so I get told the same thing. They have no account for me from talk talk. Banging my head against a brick wall.

Re: Amazon voucher

Gliwmaeden2 — Tue, 28 Nov 2023 22:41:55 GMT

Moving this to the billing section for you, @DaveSell85, as you won't get a response in the "entertainment" section.

Please complete your community forum profile details for TT staff to identify your account. They'll reply during the day.

Go via your avatar/name; settings; drop down menu; Personal Information. SAVE CHANGES.

Re: Amazon voucher

Arne-TalkTalk — Wed, 29 Nov 2023 08:43:11 GMT

Hi @DaveSell85

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards