topic Re: Paper bills in Billing

Paper bills

Anne46 — Mon, 04 Dec 2023 12:14:10 GMT

I've recently changed to Fibre65 with TalkTalk TV 4K. I've been charged £2.75 for a paper bill which I didn't ask for. I am unable to find whereabouts I can change this on my account.

Re: Paper bills

Arne-TalkTalk — Mon, 04 Dec 2023 13:33:11 GMT

Hi Anne46

You need to be registered for My Account, your account is showing as not registered. follow the process via the my account website www.talktalk.co.uk/login/

Regards

Re: Paper bills

Anne46 — Mon, 04 Dec 2023 15:41:13 GMT

Of course I'm registered. I'm logged into my account now. Why else would I say I couldn't find how to do it in my account. Sorry, I realise that sounds a bit rude. but I did imply I had an account.

Re: Paper bills

Arne-TalkTalk — Tue, 05 Dec 2023 13:26:50 GMT

Do you have more than one account? the number in your profile shows not registered