topic My Bill in Billing

My Bill

BAhmad — Thu, 07 Dec 2023 09:21:38 GMT

I received bill of this month with extra charges, over the weekend I spoke to TALKTALK staff team and after discussion they agreed to remove extra charges from the bill and said allow 24 hour for the updated bill but unfortunately I didn't receive updated bill and tomorrow is the last day of payment, I appreciate update my bill now.

Re: My Bill

Gliwmaeden2 — Thu, 07 Dec 2023 09:25:45 GMT

Check in Transaction History in My Account, @BAhmad.

Once issued the current bill cannot be altered.

Credited amounts will show detailed on NEXT month's bill to reflect any changes made.

Re: My Bill

Gliwmaeden2 — Thu, 07 Dec 2023 09:34:58 GMT

I'll move the other topic out of the way, @BAhmad. It duplicates this thread.

Please just follow up on this one.

Re: My Bill

Arne-TalkTalk — Thu, 07 Dec 2023 09:54:20 GMT

Hi BAhmad

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards