topic Re: Bill in Billing

Bill

550172 — Sat, 16 Dec 2023 12:22:28 GMT

Why is my bill more expensive

AllyM — Sat, 16 Dec 2023 12:31:51 GMT

I think you're going to have to give a few more details than that.

What aspect of the bill has increased? eg. is it the main broadband package price or the price of any extra boosts etc?

Has your contract period just recently expired or (expiring within the next month since TalkTalk bill a month in advance)?

Do you have any boosts that had a discount period which is now expiring?

Gliwmaeden2 — Sat, 16 Dec 2023 12:35:17 GMT

Look at the detailed bill in My Account, @550172.

If it's more than you expected, have you recently come out of contract (or pending) this month? Any discounted boosts expired so now full price?

We can't tell anything from your first post! Staff will not be on here over the weekend.

If you need their help, ensure that you have completed your community forum profile details.

You need to add your Talktalk landline number or account number in Personal Information. SAVE CHANGES.

Arne-TalkTalk — Mon, 18 Dec 2023 15:19:24 GMT

Hi 550172.

Are you coming to the end your minimum term contract?

You can see the end of contract date in My Account, if its the case, call our loyalty team on 03451720088.

Thank you.