topic How to Query a Mobile Phone Bill? in Billing

How to Query a Mobile Phone Bill?

havers100 — Wed, 20 Dec 2023 16:35:17 GMT

Can someone please advise how to get onto live chat to question my charges for the mobile? I am already logged into my talktalk account and clicking on the chat now button from my account page but it is saying that I either need to log in (but I am already) or go back to the previous page but there is nowhere to log into live chat on the previous page? Many thanks

Re: How to Query a Mobile Phone Bill?

Gliwmaeden2 — Fri, 22 Dec 2023 23:32:54 GMT

Check that you are trying to contact them during the festive period opening hours, @havers100.

You should not need to be logged in.

They can clear security with you at the time. If you have trouble accessing the page, try a different browser / disable ad blockers / enable pop ups.