topic Fraud in Billing

Fraud

Mandaryn25 — Tue, 19 Dec 2023 17:49:23 GMT

Hello second attempt at fraud the second time I received an email from talk talk requesting the return of the equipment the first time I called and explained everything I provided a code confirming the sending of the equipment which confirms that the equipment has been delivered to you Please stop persecuting me I am enclosing the tracking number again XE961914956GB The equipment was assigned to me

Re: Fraud

Gliwmaeden2 — Tue, 19 Dec 2023 18:02:56 GMT

They are efficient at sending out these emails and very poor at actually processing the returns, @Mandaryn25.

Ensure your community forum profile details are complete for staff to identify your account.

Go via your avatar/name; settings; from the drop down menu: Personal Information.

SAVE CHANGES.

Staff reply during the day, Monday to Friday.

Re: Fraud

Arne-TalkTalk — Wed, 27 Dec 2023 12:09:39 GMT

Hi Mandaryn25

If you add your account number to your community profile, I will add the tracking number to you account and you wont get charged.

Thank you