topic Leaving in Billing

Leaving

speirh3 — Sat, 30 Dec 2023 13:36:48 GMT

Hi, I have called twice and chatted once to give notice to leave but so far I'm not convinced it has actually been done. I was told one request was rejected (unsure why) and the other two conversations were less than convincing.

Just looking to see if we are actually recorded as leaving in January.

Thanks. H

Re: Leaving

Gliwmaeden2 — Sat, 30 Dec 2023 15:43:58 GMT

Phone support is open till 6pm today - then not before Tuesday, @speirh3. Forum staff will be back then too.

Chat is available as listed here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Leaving

Arne-TalkTalk — Tue, 09 Jan 2024 12:18:58 GMT

Hi speirh3

The cancellation request looks to have been rejected, you will need to speak to the cancellation team (03451720088 ) again.

Sorry.