topic Top Cash Back Order Number in Billing

Top Cash Back Order Number

SINGER00 — Fri, 05 Jan 2024 21:08:01 GMT

I need my sales order number to claim the Top Cash Back offer and also i have not received my £75 gift card for signing up. I read its 45 days from.aevice going live for the gift card. No idea why it's so hard to get my sales order number ?

Customer Service via chat will not give me any information only that a manager will call me. This has been ongoing since 16th October. I have contacted them at least 10 times to try and resolve.

Re: Top Cash Back Order Number

Gliwmaeden2 — Fri, 05 Jan 2024 21:15:26 GMT

Staff will reply after the weekend, @SINGER00.

I'll move this to the billing section for you. Please ensure that you have completed your community Profile details for them to identify your account.

Re: Top Cash Back Order Number

Arne-TalkTalk — Mon, 08 Jan 2024 13:47:55 GMT

Hi @SINGER00

I have sent you a PM on the community.

Thank you