https://community.talktalk.co.uk/t5/Billing/Promised-Discount-At-Upgrade/m-p/3014566#M329828 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/100879">@MFMars</a></P> <P>&nbsp;</P> <P>Apologies that the discount was missed off this month, It has been added today, so the next 3 months will be free.</P> <P>&nbsp;</P> <P>Sorry for any inconvenience caused.</P> Fri, 12 Jan 2024 08:54:11 GMT Arne-TalkTalk 2024-01-12T08:54:11Z https://community.talktalk.co.uk/t5/Billing/Promised-Discount-At-Upgrade/m-p/3014476#M329817 <P>I was promised 3 months free when I upgraded from Fibre 500 to 900, yet I’ve just received my bill as normal. Please tell me why this is and when my promised discount will be honoured.&nbsp;</P> Thu, 11 Jan 2024 19:02:57 GMT https://community.talktalk.co.uk/t5/Billing/Promised-Discount-At-Upgrade/m-p/3014476#M329817 MFMars 2024-01-11T19:02:57Z https://community.talktalk.co.uk/t5/Billing/Promised-Discount-At-Upgrade/m-p/3014566#M329828 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/100879">@MFMars</a></P> <P>&nbsp;</P> <P>Apologies that the discount was missed off this month, It has been added today, so the next 3 months will be free.</P> <P>&nbsp;</P> <P>Sorry for any inconvenience caused.</P> Fri, 12 Jan 2024 08:54:11 GMT https://community.talktalk.co.uk/t5/Billing/Promised-Discount-At-Upgrade/m-p/3014566#M329828 Arne-TalkTalk 2024-01-12T08:54:11Z