topic Re: End of Contract in Billing

End of Contract

rickey — Mon, 15 Jan 2024 20:46:31 GMT

Can a TalkTalk employee let me know if I am out of contract, I believe I am but I want to have some confirmation. Thanks

Re: End of Contract

ferguson — Mon, 15 Jan 2024 20:50:51 GMT

You should be able to check this from My Account.

Re: End of Contract

rickey — Mon, 15 Jan 2024 21:31:36 GMT

Yes, I can see the end of contract there however its says I have been out of contract since last May and at that time there was no increase in payments (which is a plus point). I just want to double check that I definitely am out of contract.

Re: End of Contract

ferguson — Mon, 15 Jan 2024 21:38:45 GMT

OK, not sure what more they can add? If you were on a fixed price contract then that won't go up until April.

Re: End of Contract

rickey — Mon, 15 Jan 2024 21:48:48 GMT

As I said I just want to double check (with a TalkTalk human, rather then a webpage) that I am definitely out of contract.

I'm sure that I am however before leaving for greener pastures I like to check, it saves me hassle and after reading a number of posts over the years TalkTalk does give a number of users hassle.

Re: End of Contract

ferguson — Mon, 15 Jan 2024 22:01:47 GMT

No worries, the support team will pick this up as soon as they can. How this will save any "hassle" going forwards I am unsure. 😉

Re: End of Contract

Arne-TalkTalk — Tue, 16 Jan 2024 10:39:20 GMT

Hi @rickey

I can confirm that your contract ended 22/05/2023.

If you want to renew all the loyalty team on 03451720088

Regards

Re: End of Contract

rickey — Tue, 16 Jan 2024 10:47:16 GMT

Thank you for your prompt reply.

Re: End of Contract

Arne-TalkTalk — Tue, 16 Jan 2024 14:38:52 GMT

No problem.

Re: End of Contract

Ryanmcclure1 — Sun, 10 Aug 2025 08:57:37 GMT

I am out of contract yet being charged a bill when I have already cancelled?

Re: End of Contract

Gliwmaeden2 — Sun, 10 Aug 2025 09:25:54 GMT

Please return to the message board and click on start a topic to begin your own thread, @Ryanmcclure1.

Staff will be able to check the status of your service but you will be billed for 30 days' notice - if you moved to another ISP you sometimes still must tell Talktalk.

Anyway, start your own thread and staff will look into it for you during the week.