topic Re: Out of Contract Pricing in Billing

Out of Contract Pricing

CJT1980 — Thu, 18 Jan 2024 14:51:15 GMT

Good Afternoon, I’m aware that my contract with TalkTalk does not end until July of this year, however I’m trying to find out what I can expect my billing charges to change to once my minimum term ends.

If it helps I’m on Fibre 150 on G.Fast.

Thanks in advance.

Re: Out of Contract Pricing

ferguson — Thu, 18 Jan 2024 15:00:51 GMT

It depends on what kind of contract you have. If it is Fixed Price Plus, then nothing. If it is a standard discounted contract you will be liable for an increase of 7.7% from April and then your package price will revert to the undiscounted price when the contract ends.

Re: Out of Contract Pricing

CJT1980 — Thu, 18 Jan 2024 15:53:42 GMT

Hi @ferguson , when I signed up I opted to pay extra to fix the price, so on that basis nothing changes I just go out of my minimum contract term?

Re: Out of Contract Pricing

ferguson — Thu, 18 Jan 2024 15:55:44 GMT

Sounds like it. All should be clear from My Account.

Re: Out of Contract Pricing

Arne-TalkTalk — Fri, 19 Jan 2024 09:38:50 GMT

Hi CJT1980

You are on fixed price plus so out of contract price is £32 + Evening and weekend calls boost at £10.

Regards

Re: Out of Contract Pricing

CJT1980 — Fri, 19 Jan 2024 09:41:03 GMT

@Arne-TalkTalk thanks for clarifying, as I could not find that confirmed info on my contract or contract summary.

Thanks again 😀

Re: Out of Contract Pricing

CJT1980 — Fri, 19 Jan 2024 09:42:00 GMT

@ferguson sadly despite my best efforts, it was not clear on my contract or my account. However @Arne-TalkTalk has just confirmed for me 😀

Re: Out of Contract Pricing

Arne-TalkTalk — Fri, 19 Jan 2024 10:43:33 GMT

Happy to help.