https://community.talktalk.co.uk/t5/Billing/Loss-of-Internet-for-5-Days/m-p/3019897#M330129 <P>We lost our Internet for 5 days on Thursday 25 Jan.</P><P>I reported this each day to T/T&nbsp; -&nbsp; each time I was given an automated message saying it was being investigated and there was no point in speaking to a team member because they do not have any further information.</P><P>Now I am told that because it was an automated message the call was not recorded and because of that there will be no compensation.</P><P>How shabby and dishonest is that???</P><P>Dave</P> Fri, 02 Feb 2024 11:02:29 GMT DaveRoy80 2024-02-02T11:02:29Z https://community.talktalk.co.uk/t5/Billing/Loss-of-Internet-for-5-Days/m-p/3019897#M330129 <P>We lost our Internet for 5 days on Thursday 25 Jan.</P><P>I reported this each day to T/T&nbsp; -&nbsp; each time I was given an automated message saying it was being investigated and there was no point in speaking to a team member because they do not have any further information.</P><P>Now I am told that because it was an automated message the call was not recorded and because of that there will be no compensation.</P><P>How shabby and dishonest is that???</P><P>Dave</P> Fri, 02 Feb 2024 11:02:29 GMT https://community.talktalk.co.uk/t5/Billing/Loss-of-Internet-for-5-Days/m-p/3019897#M330129 DaveRoy80 2024-02-02T11:02:29Z https://community.talktalk.co.uk/t5/Billing/Loss-of-Internet-for-5-Days/m-p/3019940#M330130 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/579037">@DaveRoy80</a></P> <P>&nbsp;</P> <P>I can ask the auto compensation team to look into this ,&nbsp;</P> <P>&nbsp;</P> <P>Can you add your account number to your community profile.&nbsp;</P> <P>&nbsp;</P> <P>Thank you&nbsp;</P> Fri, 02 Feb 2024 14:01:50 GMT https://community.talktalk.co.uk/t5/Billing/Loss-of-Internet-for-5-Days/m-p/3019940#M330130 Arne-TalkTalk 2024-02-02T14:01:50Z